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Reviews from Trustpilot

    Fantastic Service

    I ordered two figures, one was in stock and one was a pre-order. I was originally alarmed when I hadn’t heard anything about my order so I reached out to customer service. Joey responded immediately and was extremely efficient and helpful for getting the first half of my order sent out the next day and then getting my pre-order sent out when it came into stock (originally they were going to send both my orders together once both in stock, however I didn’t know this, but it was very promptly rectified)

    Both figures came with efficient delivery and properly bubble wrapped for protection.

    Would definitely order from here again!
    Liv in GB
    Plush pre-order

    I pre-ordered some plush which are hard to get a hold of in the UK and they arrived today in perfect condition and well packaged! Customer support were really helpful and quick to reply when I asked for an update on the order previously too! Perfect experience!
    Kizi in GB
    Great finds!

    Great selection of harder to find anime merch for a decent price also! My preorder came when expected and staff were super friendly via emails ! I would definitely recommend them for other UK anime fans and will be shopping with them again personally in the future :)
    Amy in GB
    Absolutely amazing service

    Absolutely amazing service. Great email communication. The figure was well packaged. Genuine figure from Japan. Would highly recommend.
    Miss Lloyd-jones in GB
    Great experience

    Great experience! I Preordered an item and it arrived before christmas! Perfect thank you so much! I definitely recommend this company
    Nicole Reynolds in GB
    Fantastic product and service

    Fantastic product and service. I had 2 custom made hoodies - good quality and speedy delivery. Communication was excellent. I rarely do reviews but both the product and the service were just too good not to.
    Shirley Moffatt in GB
    Great store for Holofans!

    Great place to get Holostars merch in the UK without the insane shipping fees, wish I found you guys sooner! Arrived well packaged and the team responded quickly to any questions! Would definitely recommend!
    mia m in GB

    100% recommend!

    I ordered 2 little onemutan figures, admittedly i was skeptical at first as no where else in the UK had these figures, but they arrived as pictured/described - I will definitely order from otaku again!

    Their customer service team on emails were quick to reply and really friendly, also shipping was super quick too!

    Really happy with my purchase, would 100% recommend

    Ellie S in GB

    Speedy delivery with great service

    Great selection of merchandise with incredible pricing. Would highly recommend!!! 10/10

    Great experience

    First time I've Bought anything from this store and I gotta say they were great! My item arrived quickly and in great condition and the store had a great selection of items that I couldn't find elsewhere! (It's especially great if you're a hololive fan!!) Would recommend!

    Sean Ward in GB 
    Highly recommend!

    I ordered a set of Mofusand gachapons from Otaku Daily. They arrived fast and were safely packed. This was the only shop I could get these from in the UK. Price was okay, too and I reached the free shipping threshold. Can only recommend!
    Lena in GB 
    Great experience

    Got a Pikachu figurine for my girlfriend’s birthday - I wasn’t sure which one to choose but the service team was really helpful. And the delivery is fast - they even suggested a birthday card for my friend!
    Eniale Chan  in FR
    Our product arrived in good

    Our product arrived in good, actually perfect condition and on time. The place has the pokemon that I have been looking for a long time and it's finally here. Thank you for this, it so special!
    reliable and friendly

    was a little wary at first but they’re great! they’re very helpful and quick to respond when emailed, and the item i ordered arrived on time and was exactly as described! :)
    Hollie Blake  in GB
    Really helpful

    Really helpful, a great experience from start to finish. Highly recommended.
    Ben Street  in GB
    Great

    Thank you very much
Trustpilot